Cookie Policy

Understanding how and why we use cookies

We use cookies to give you the best possible experience on our website. Cookies allow you to do many things such as apply for products and services online.

When you visit this site, we ask for your consent to use cookies. However, this Cookie Policy allows you to amend your preference for tailored content cookies. Your preference will be displayed at the footer of each page and will apply to VTradax.

To find out more about how we use cookies and what benefits they bring, please take a few moments to read this Cookie Policy.

Frequently asked questions

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our website or other websites of things we think you might be interested in, but only in relation to VTradax services. You will never see advertising on our website from anyone other than Golden Beach Investment group companies and our agents.

Can cookies pass on my personal information to others?

The only time we may use cookies to share personal information such as your name, address, telephone or email is when you have given us express consent to do so by applying for service. For example, if you were applying for a insurance policy, we’d inform you that we’d be passing your details to our trusted insurance policy provider.

Do cookies compromise my security when I’m sending a message?

The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your interest.

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognize a user’s device.

At VTradax, we use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however it also covers these alternate mechanisms.

How cookies make our website safer and easier to use

We use cookies to safeguard your privacy when you’re browsing our website. We also use them to let you find and use secure online application forms. If you leave a secure session window open when sending us a message in the contact form, we use cookies to enhance your security by prompting you to end (or automatically ending) your secure session. Cookies can also allow us to tailor the content of our website to suit your interests.

Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as VTradax is not responsible or liable for their privacy practices.

How we work with trusted third parties

Third parties are trusted suppliers to VTradax. They include our insurance policy providers, partners who provide important functionality to our website, such as our live chat service, and partners who help us improve our website, who provide statistics about which pages are visited most frequently.

We only use cookies from third parties in order to provide our customers with VTradax services. The only time cookies would enable us to share personal information such as your name, address, telephone or email is when you have given us express consent to pass it on to a trusted third party.

You will only ever be shown VTradax advertisements on our website – never those from other companies. Of course, you may see VTradax advertisements when browsing other companies’ websites too. Some of these will be general campaign-related adverts but others will be tailored to your likely interests based upon previous web browsing activity.

How we improve our email

We use email analytics and reporting tools to see how many of our emails are opened and which links receive the most clicks. Knowing which articles and topics our customers like and which they don’t like helps us improve our content and make our emails more relevant.

We maintain strict security standards and procedures to prevent unauthorized access to information about you.